HOW TO GET INVOLVED
We welcome people from all walks of life. We are simply looking for people who care about children and have common sense. As a volunteer, you will be thoroughly trained and well supported by professional staff to help you through each case.
Being a CASA volunteer does not require any special education or background, simply the desire to help abused and neglected children find safe, permanent homes.
What does it take to become a CASA volunteer?
Step 1: Each candidate must be at least 21 years old, pass a background check and participate in a 40-hour training course.
Step 2: After completing the training, the volunteer is assigned his first case. A volunteer’s average time commitment to a case is approximately 4-8 hours per month.
Step 3: Maintain monthly visit with your child(ren) and give written reports prior to court hearings.
Volunteer advocates have support and supervision every step of the way and always have resources available.

SERVICEHEART
Court Appointed Special Advocates (CASA)
Supervised Visitation (SV)
Safe Exchange (SE)
safe exchange and supervised visitation
New Mexico Judiciary’s Safe Exchange & Supervised Visitation (SESV) program provides children and their parents with a safe, nurturing environment for supervised visitation and exchange, allowing a child to continue his or her relationship with the noncustodial parent without being placed in the middle of parental conflicts.
Supervision acts initially as intervention, and ultimately as prevention with regard to disputes between parents and other members of the family and the children. The program also serves to diminish the child’s exposure to more harmful and potentially life-threatening situations. Emphasis is placed on the safety and well-being of the child.
Why Supervised Visits or Exchanges?
Children
Safe Exchange and Supervised Visitation (SESV) services allow children to maintain relationships with both parents without being in the middle of their disputes. Children may anticipate visits without the stress of worrying about what is going to happen.
Custodial Parent
SESV services allow custodial parents to feel more confident about their own and their child’s safety without having to communicate or have contact with the parent with whom they are in conflict.
Noncustodial Parents
SESV services allow noncustodial parents to be assured that contact with the child(ren) will not be disrupted regardless of any personal or interpersonal problems or conflicts with the custodial parent. If allegations were made against the noncustodial parent, he or she may visit without being concerned about new accusations, because someone else is present who can verify what happens during the course of the visit.
Other Relatives
SESV services allow other family members, such as grandparents, aunts, and uncles, the opportunity to maintain or renew relationships with the child(ren). Service providers allow these relatives to visit when specified in the Court’s order or agreed to by parents.
Courts
SESV services offer a tool to the Courts to reduce the number of cases returning to Court, and serve as an important component of an integrated community intervention system. Judges and judicial officers may allow parents to maintain the parent/child relationship while their cases are being litigated without sacrificing the safety of the children or victims of domestic violence.
Communities
SESV services offer highly trained, professional staff to monitor contact between a child and his or her noncustodial parent in a safe environment for all parties, and to facilitate a safe exchange between parents when contact might otherwise be confrontational. A parent’s selection of a “neutral” third party – a family member or friend – to oversee visits or exchanges often does not serve the interests of all parties. Parents in conflict may have difficulty agreeing upon a single individual to perform that role, and existing relationships with family or friends may be strained. Furthermore, it is extremely difficult for such third parties to refrain from taking sides, and their presence may detract from the quality of the parent/child visit, because of a tendency to interact with the family member or friend instead of focusing on the child. SESV programs address these problems.